Outlook 2016 shared mailbox not updating

31-Jan-2020 03:24

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years.Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.All other shared mailboxes for other users worked correctly.All users are running Outlook 2013 32bit with all latest patches at the time of this writing.-JJ Just thought I'd post a possible solution to this problem as I believe it might help others with a similar problem. Click Update Folder. Hope that helps someone and allows you to keep Cached mode enabled for Shared folders.

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I managed to fix this using the MS KB article - Synchronization problems occur in Outlook and in Outlook Web App Specifically, the following steps resolved the issue: 1.

What happens is Outlook generates too many connections to the server while attempting to cache the mailbox.