Outlook 2016 shared mailbox not updating
"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years.Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.All other shared mailboxes for other users worked correctly.All users are running Outlook 2013 32bit with all latest patches at the time of this writing.-JJ Just thought I'd post a possible solution to this problem as I believe it might help others with a similar problem. Click Update Folder. Hope that helps someone and allows you to keep Cached mode enabled for Shared folders.
I managed to fix this using the MS KB article - Synchronization problems occur in Outlook and in Outlook Web App Specifically, the following steps resolved the issue: 1.
What happens is Outlook generates too many connections to the server while attempting to cache the mailbox.